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POST
Append a call record to a case

Authorizations

x-api-key
string
header
required

Org-issued integration API key (service account credential). The plaintext secret is shown once at creation.

Headers

X-Idempotency-Key
string
required

Stable caller-chosen key (max 200 chars) making the mutation safely retryable.

Maximum string length: 200

Path Parameters

caseId
string
required

Case id

Query Parameters

organizationId
string<uuid>

Select one organization for this request. Defaults to the key organization. An HQ key may select an active descendant when its active acting attorney has the required HQ and resource permissions. Repeat the same organizationId on related mutations, upload completion, detail requests, and every cursor page. See /authorization.

Body

application/json
direction
enum<string>
required
Available options:
inbound,
outbound
occurredAt
string
required
contactName
string
required
Required string length: 1 - 200
contactId
string
Required string length: 1 - 200
outcome
enum<string>
default:Other
Available options:
No Answer/Left Voicemail,
Call Back Scheduled,
Information Provided,
Follow Up Required,
Escalation Needed,
Other
summary
string
Maximum string length: 10000

Response

{ success: true, callLog }

success
boolean
required
{key}
any