Complete, reopen, or cancel a task - Presolve Documentation

Start in Tasks. Check the task’s title, case, and assignee before updating its status.

Complete finished work

Find the task using the view and filters.
Open the row’s Status menu and select Completed.
Select the Completed view and locate the task again.
Confirm its status and description match the work you finished.

A fictional completed task found by title in the Completed view.

Reopen or cancel

To reopen, find the task in Completed, open its status menu, and choose Open. It returns to the active task list. Check its assignee and due date before resuming work. To cancel work that should no longer proceed, find the task and choose Cancelled. Use the Cancelled view to locate the retained record afterward.

Status	How to read it
Open	Work remains to be started or resumed
In Progress	Work is underway
Blocked	An obstacle prevents progress
Waiting on Client	The task is waiting for the client
Waiting on 3rd Party	The task is waiting for another party
Completed	The task has been marked finished
Cancelled	The task has been marked cancelled

These are task records. Complete any required filing, communication, or other external work before marking the corresponding task finished. Related: Create and assign a task.